• line management of four production staff
• recruitment
• mentoring and staff development
• conducting appraisals and performance management
• supporting senior management
• workflow development
• change management
• contributing to departmental policy and initiatives
• visiting overseas typesetting suppliers

Management of a package of medical journals. This included:

• quality assurance of editing, typesetting and printing by suppliers
• online photo research, copy-editing and proofreading
• liaison with authors, clients, suppliers and colleagues at all levels
• meeting schedules and allocating work to freelance staff
• database administration for workflow/schedule tracking, extracting information for colleagues and clients
• monitoring despatch and distribution dates